Terms of service

Last updated: May 13, 2026

Welcome to Falcon Mart. By accessing or using our website, mobile platform, or purchasing products from us, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our services, you confirm that:

  • You are at least 18 years old or using the platform under parental supervision.

  • You agree to follow all applicable laws and regulations of the United Arab Emirates.

  • You accept these Terms of Service in full.

If you do not agree with any part of these terms, please do not use our services.

2. Products and Services

We aim to ensure that all product descriptions, images, and prices are accurate. However:

  • Product colors may vary slightly due to screen settings.

  • Availability may change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

3. Pricing and Payments

  • All prices are listed in AED unless stated otherwise.

  • Prices may change without prior notice.

  • We accept approved payment methods available on our platform.

  • Orders will only be processed after payment confirmation.

4. Order Acceptance and Cancellation

We reserve the right to:

  • Refuse or cancel any order for any reason.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit or prohibit bulk purchases.

Customers may request order cancellation before shipment confirmation.

5. Shipping and Delivery

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Incorrect customer information

Falcon Mart is not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products must meet return eligibility requirements before refunds are approved.

7. User Responsibilities

You agree not to:

  • Use our platform for unlawful purposes

  • Attempt unauthorized access to our systems

  • Upload harmful software or malicious content

  • Provide false or misleading information

8. Intellectual Property

All content on Falcon Mart, including:

  • logos,

  • branding,

  • images,

  • graphics,

  • product descriptions,

  • and website content,

is the property of Falcon Mart and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Falcon Mart shall not be liable for:

  • indirect or incidental damages,

  • loss of profits,

  • business interruption,

  • or damages resulting from misuse of products.

Our total liability shall not exceed the amount paid for the purchased product.

10. Privacy

Customer information is handled according to our Privacy Policy.

We take reasonable measures to protect your personal information.

11. Changes to Terms

We may update these Terms of Service at any time without prior notice.

Continued use of our services after updates means you accept the revised terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

13. Contact Us

For questions regarding these Terms of Service:

Falcon Mart
Email: falconmart515@gmail.com
Phone: +923211434435
Location: UAE