سياسة الخصوصية

Last updated: May 13, 2026

At Falcon Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile platform, or services.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details

Order Information

  • Products purchased

  • Transaction history

  • Delivery preferences

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve our services and website

  • Send order updates and notifications

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

We may also send promotional offers and marketing communications, which you can unsubscribe from at any time.

3. Payment Security

We use secure payment gateways and reasonable security measures to protect your payment information.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell your personal information.

We may share data with:

  • Delivery and logistics partners

  • Payment service providers

  • IT and website service providers

  • Government authorities when legally required

All third parties are expected to protect your information appropriately.

5. Cookies

Our website may use cookies and similar technologies to:

  • improve website functionality,

  • remember user preferences,

  • and analyze website traffic.

You can disable cookies through your browser settings, though some website features may not function properly.

6. Data Retention

We retain customer information only for as long as necessary to:

  • provide services,

  • comply with legal requirements,

  • resolve disputes,

  • and enforce our policies.

7. Your Rights

Subject to applicable laws of the United Arab Emirates, you may have the right to:

  • access your personal information,

  • request corrections,

  • request deletion of your data,

  • or withdraw consent for marketing communications.

8. Third-Party Links

Our platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on our platform.

11. Contact Us

For any privacy-related questions or requests, please contact:

Falcon Mart
Email: falconmart515@gmail.com
Phone: +923211434435
Location: UAE